TERMS

TERMS & CONDITIONS

SHIPPING:

WE ESTIMATE THAT THE CUSTOMER WILL RECEIVE THE ORDER ANYWHERE FROM 5-14 BUSINESS DAYS FROM THE DATE OF SHIPMENT, NOT FROM THE DATE THE ORDER IS PLACED;

IT WILL TAKE UP TO TWO DAYS TO PROCESS YOUR ORDER, AFTER YOUR PAYMENT IS AUTHORIZED AND VERIFIED; 

SHIPPING TIME DOESN'T INCLUDE WEEKENDS OR HOLIDAYS. IT IS AN ESTIMATE;

SHIPPING FEE IS A FLAT RATE OF $12.

EXCHANGES:

WE DO NOT ACCEPT EXCHANGES AT THIS TIME ON SALES ITEMS.

RETURN POLICY:

MERCHANDISE MUST BE RETURNED WITHIN 14 DAYS OF THE DELIVERY DATE;

MERCHANDISE MUST BE UNWORN AND UNWASHED;

MERCHANDISE MUST HAVE ALL TAGS ATTACHED, INCLUDING ANY RAJU HANGTAGS;

ANY MERCHANDISE MARKED "FINAL SALE" OR ANY MERCHANDISE PURCHASED WITH A PROMO CODE CANNOT BE RETURNED BECAUSE THOSE SALES ARE FINAL.

REFUNDS AND PROCESSING:

REFUNDS WILL BE PROCESSED WITHIN APPROXIMATELY 7 TO 10 BUSINESS DAYS AFTER WE RECEIVE YOUR RETURNED ITEM;

SHIPPING CHARGES ARE NON-REFUNDABLE;

AT THIS TIME, WE DO NOT PROVIDE RETURN LABELS AND IT IS THE CUSTOMER’S OBLIGATION TO PAY SHIPPING COSTS TO RAJU’S RETURNS DEPARTMENT;

ONCE PROCESSED, A $3.99 HANDLING AND PROCESSING FEE PER ITEM WILL BE DEDUCTED FROM THE AMOUNT REFUNDED TO THE CUSTOMER;

ORIGINAL SHIPPING COSTS ARE NON-REFUNDABLE.

RETURN MERCHANDISE TO:

RAJU RETURNS 
6340 WILBUR AVE
RESEDA CA 91335